Our Teams

Our Partners have one mission: Just add customers. We provide a range of back-office services, so you are free to concentrate on looking after your customers and getting new ones. Check out all of the Telcoinabox Group Services and Support Teams below. 

Accountant

Account Management

Your dedicated Account Manager is your main point of contact within Telcoinabox Group.

There to assist you with the strategic, marketing and commercial planning to help you grow your business.

Online Finances

Billing

The billing team manages retail invoicing queries to ensure that your customers are billed right first time!

They also manage your customer Direct Debit collection and send your customer invoices by email and post.

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Marketing

Your Marketing team will assist by providing branded product collateral.

Marketing also provide stationary, websites and email campaign templates to get you started and support your customer acquisition strategies.

Customer Service

Partner Support Team

Partner Support Team (PST) is there to help you use all of the systems that are at your disposal,

ensure that orders and installations go smoothly and are also there to iron out any provisioning issues you may encounter along the way.

Data on a Touch Pad

Finance

Our Finance team are set up to assist with the financial aspects of your business.

This includes processing payments to you, helping you understand your financials and wholesale invoices, cash flow and collections.

Call Center

Technical Support

We provide a UK based, 24/7/365 technical help desk that provides complete back end support for your customers.

Answering the phone with your business name, the support team will troubleshoot any technical issues that may arise within the full range of products we supply.

Programming Console

Systems

Our custom-built, cloud-based billing and provisioning system provides our Partners

with 1 portal for end-to-end, complete management of the customer and their business.

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Let's Talk!

Get in touch with us today to take full advantage of the Telcoinabox Group Opportunity. Check out some helpful links below: